Pricing structure
Four ways to work with us, and no hidden sixth.
Every price on this site is fixed per unit and published before you send a single file. This page covers the shape of the relationship - one matter, ongoing work, volume brackets or a monthly retainer - how a quote gets built, and what we commit to in writing. The rate card for all 74 services carries the numbers themselves.
Minimum engagement
None
Standard turnaround
48 hours
Quote back in
Hours
Published prices
74 services
Four ways to work with us
The work and the standard are identical in all four. What changes is the commitment around it - and in three of the four, there is none.
Pilot
One matter, one priceA single job at the published rate, so you can judge the work with a small amount at stake. Most firms start here and most of them start with something they already know the answer to - it is the cheapest way to audit a new supplier.
- One matter, quoted before you send the file
- No commitment of any kind beyond that job
- Same turnaround and same lawyer sign-off as every other matter
- If it is not good, you have lost one fee and a day
Best when
You have never sent this work outside before.
Per matter
Ongoing, no minimumSend work as it arises and pay per unit at the published rate. No monthly floor, no commitment to volume, no notice period - the relationship exists only while there is a file in it.
- Fixed price per unit, quoted before each matter starts
- No minimum volume and nothing to cancel
- Quiet months cost you nothing
- Every price is the one printed on the public rate card
Best when
Your volume is real but uneven, and you do not want a subscription.
Volume brackets
Above 100 unitsMost per-unit services carry bracket pricing above 100 units - 1,000 documents, 100 privilege log entries, a claimant inventory rather than a claimant. The bracket applies to the matter in front of us, not to a commitment about future ones.
- Brackets apply above 100 units on most per-unit services
- Applied to the quote when you tell us the volume - ask and we will price it
- No commitment to repeat the volume to keep the rate
- Works alongside per-matter and retainer arrangements
Best when
One matter is large, or several small ones arrive together.
Monthly retainer
For steady volumeAn agreed monthly minimum at bracket pricing, with priority turnaround and a named point of contact who already knows your house style. We suggest it after a handful of matters together, once both sides know what the relationship actually looks like.
- Agreed monthly minimum, priced at bracket rates
- Priority turnaround where the service allows it
- A named contact rather than an inbox
- Offered after a few completed matters, not on day one
Best when
The work is recurring and you want capacity you can plan around.
Gating the retainer behind completed matters is deliberate. It makes the relationship feel earned rather than pushed - and it means the retainer starts once we already know how to work together. Mixing shapes is normal too: most firms on a retainer still send one-off matters outside it, at rate-card prices.
What this actually costs
Both examples are priced straight from the published rate card - the same rows you can read on the services page. Ranges are added end to end, so the low figure assumes every part of the file is clean and the high figure assumes none of it is.
A personal injury demand package
A single file, sent once, with no relationship behind it. Three services, three published ranges, one invoice.
- Police and accident report analysis$100–250
- Insurance policy and coverage review$150–400
- Demand package assembly$400–1,200
Total, per case
$650–1,850
Without us
$3,400–10,800
Roughly 82% less than producing the same file without us, taken at the midpoint of both ranges.
Back-office cover, every month
The kind of standing work a retainer is built for: the same two services, every month, at a number the firm can budget a year out.
- Docketing and calendaring$500–1,500
- Client intake and conflict checks$300–1,000
Total, per month
$800–2,500
Without us
$3,500–9,000
Roughly 74% less than producing the same file without us, taken at the midpoint of both ranges.
These are illustrations, not quotes. A real matter gets its own number once we know the volume and have seen how clean the file is - which is the whole of what step two below is for.
From a sentence to a fixed number
Usually the same working day, and never more than five steps. Nothing here costs anything until you say yes.
- 01
You describe the matter
A sentence is usually enough: the service, roughly how much of it, and when you need it. Files are welcome but not required to get a number.
- 02
We scope it against the rate card
Three things decide where a matter lands in a published range: volume, how clean the file is, and how far it sits from a standard format. A tidy, well-organised file lands low; a large or disorganised one lands high.
- 03
One number, in writing
A fixed price, a turnaround date, and a line saying which end of the range it sits at and why. Usually back within a few hours, the same working day.
- 04
You accept, decline, or ask us to re-scope
Declining costs nothing and changes nothing. Trimming the scope to hit a number is a normal conversation, not an awkward one.
- 05
The work runs, and the price holds
The agreed number is the number you are invoiced, unless the file turns out materially different from the brief - in which case you hear about it before the extra work happens, not on the invoice.
Transparency, stated as rules rather than adjectives
Every line below is something you can hold us to on a specific matter. That is the only kind of transparency worth printing.
The number comes before the work
You get one price and one turnaround, in writing, before anything starts. Nothing is ever done first and priced afterwards, which is the single thing hourly billing cannot promise.
One price, not a price plus extras
The quote is the invoice. No project management line, no technology surcharge, no minimum billing increment, no rounding a nine-minute task up to a quarter of an hour.
If the file is bigger than described, you hear it first
Scope changes happen. When the volume or complexity turns out materially different from the brief, we stop, say so, and re-quote in writing before doing the extra work. The same applies downward: a smaller file gets a smaller number.
The rate card is public
All 74 services carry a published price, a unit and a turnaround on this site, next to an honest estimate of what the same work costs a firm without us. You can check our quote against our own published range before you reply to it.
Quotes cost nothing, and so does saying no
Scoping a matter, asking what something would cost, or having the call is free and carries no expectation. We would rather price ten matters and win three than pressure you into one.
We tell you when you should not send it
If a job is twenty minutes of your paralegal's time, or it needs judgement that has to sit inside your firm, we will say so rather than take the fee. A supplier who only ever says yes is not being straight with you.
The equivalent commitments about your data - read access only, no model training, lawyer sign-off, deletion on request - are set out in the method and data note.
We are pricing for the tenth matter, not the first
Fixed prices only make sense for a firm that expects to still be here in three years. Everything below is what that expectation costs us in the short term.
The cheapest way to test any of this is to hand us one matter and watch what happens.
Schedule a Call- The second matter is cheaper to run than the first
- Not in price - in effort. After one matter we hold your preferred format, citation style, deadline conventions and the way you like a chronology laid out. You stop re-explaining, and the file comes back closer to final each time.
- A named person, not a ticket queue
- Firms with steady volume get a named point of contact who knows the matters. Everyone else still reaches the two people who actually do the work - nothing on this site routes through a sales layer.
- We would rather flag a problem than absorb it quietly
- If a deadline is at risk, if a record set is incomplete, if the file suggests a different service than the one you asked for, you hear it while there is still time to act, not in a delivery note.
- Nothing renews behind your back
- Per-matter work has nothing to cancel. A retainer is an agreed monthly minimum that runs month to month - it is a floor for planning, not a contract you have to buy your way out of.
- Prices move in public or not at all
- Rates live on this site rather than in a private quote sheet. If a published price changes, it changes on the rate card everyone can see, and matters already quoted are honoured at the quoted number.
- The relationship is the product
- A firm that sends us one matter a quarter for three years is worth more to us than one that sends twenty and never comes back. Almost everything on this page is downstream of that arithmetic.
Cost, answered plainly
What firms ask about the money
Why is pricing per unit instead of hourly?
Because a per-unit price is one you can plan around before the work starts. You know the number for a chronology or a contract abstraction before you send us the file, not after an invoice arrives. It also puts the risk of us being slow on us rather than on you.
Is it really fixed, or fixed-with-exceptions?
Fixed. One number, agreed before work starts, no change orders for scope we should have anticipated. If a matter's actual volume changes materially once we are in it, we say so and re-quote in writing before doing the extra work - we don't drip in surprise line items.
What determines where in the range a job falls?
Volume, document quality, and how close the matter is to a standard format. A clean, well-organised file lands at the lower end; a large, disorganised, or unusually complex one lands higher - and we tell you which, and why, in the quote itself.
Do you discount for volume?
Yes. Volume brackets apply above 100 units on most per-unit services, and a monthly retainer carries its own bracket pricing. Ask when you send the work and we will apply it to the quote.
When does the retainer make sense?
Once you have steady, recurring volume rather than occasional matters. It buys priority turnaround and a named point of contact. We suggest it after a handful of matters together, once both sides know what the relationship actually looks like - not on day one.
What does a quote cost?
Nothing, and it carries no expectation. Ask what a matter would cost, get a number, and do nothing with it. The introduction call is free on the same terms.
Is there a contract or a minimum term?
No minimum engagement for per-matter work - one matter is a normal amount to send us, and there is nothing to cancel afterwards. A retainer is an agreed monthly minimum that runs month to month rather than a fixed term.
What if the matter turns out smaller than quoted?
Then the number comes down. Re-quoting works in both directions; we are not going to invoice you for volume that was not there because a range had already been agreed.
Where do the 'without us' figures come from?
They are our estimate of what the same unit of work costs a firm to produce internally or through a domestic vendor, and they are published next to every service on the rate card rather than kept in a sales deck. They are a comparison, not a quote for someone else's work.
Do you charge more for rush work?
Priority turnaround is available on many services and is priced in the quote, not added afterwards. Where a deadline is not achievable at any price, we say so instead of accepting the matter.
Next step
Get a fixed number today.
Describe one matter in a sentence and we will send back a price and a turnaround, usually within a few hours. It costs nothing and commits you to nothing.