Assure
Bounded reviewCustomer Assurance Pack: get the AI questionnaire answered
A questionnaire sitting in a sales thread is a deal slowing down, and the pressure to clear it quickly is the same pressure that produces answers you cannot support. We answer it from your actual configuration and records, link each answer to its evidence, and name the gaps rather than writing around them.
- Published range
- $1,500–3,000 / engagement
- Timing after intake
- 1–2 weeks
- Quoted in India
- ₹75,000–1,50,000 / engagement
Fixed scope, not hourly. Quoted before we start, with the exclusions written down. The India figure is a separate price for a separate market, not a conversion.
How this is actually delivered
One defined thing examined properly - a vendor, a feature, a questionnaire - with findings, decisions and the evidence behind them. It does not cover the rest of the business.
The scope is fixed before the work starts, which is why the price is a published range rather than an hourly estimate. Anything outside it is quoted separately rather than absorbed quietly or billed by surprise.
- Why companies buy this
- A questionnaire sitting unanswered in a sales thread is a deal slowing down. The pressure to answer it quickly is also the pressure to answer it optimistically, which is how a company ends up contractually committed to a control it does not operate.
- What we actually do
- We take one live customer diligence request of up to fifty questions, establish the true position for each answer from your actual configuration and records, and write answers that are both accurate and sendable. Every answer is linked to the evidence behind it. Where the honest answer is that a control is planned rather than in place, it says so and carries a date.
- Where it stops, and who takes over
- Your operational owner approves every factual statement before it is used in a diligence response. We will not write an answer the evidence does not support, whatever the deal pressure.
- What you can show afterwards
- A source-linked answer bank you keep and reuse on the next questionnaire, approved by the owners responsible, with a named gap list rather than silence where a control does not yet exist.
What you receive
The questionnaire in front of you answered, each answer linked to the evidence behind it, with the gaps named rather than papered over.
One diligence request, up to fifty questions. We will not write an answer that overstates the position, supply a compliance badge, or certify anything - and where a buyer asks for a certification, the honest answer is who issues it and that we are not them.
- Up to fifty diligence questions answered, in the buyer's own format
- Each answer linked to the evidence or configuration that supports it
- A named gap list: what is planned rather than in place, with dates
- An answer bank you keep and reuse on the next questionnaire
- Owner approval recorded against every factual statement
- A short note to sales on what may and may not be said beyond the written answers
What it costs, and what it replaces
Both figures are published ranges for the same unit of work. Ours is fixed before we start; if our process gets faster, that is our gain and your price does not move.
How engagements are structured →Published range for this engagement, against the span of the whole card. In India the same scope is quoted at ₹75,000–1,50,000 — a separate price for a separate market, not a conversion. Where in the range a quote lands is set by scope, entities and how much usable evidence already exists.
Midpoint $2,250 per engagement
How the work runs
01
Triage
We sort the questions into those you can already evidence, those where the honest answer is partial, and those that need a decision from you before they can be answered at all.
02
Establish the position
Each answer is built from configuration, vendor terms and records rather than from what the company believes about itself. Where those disagree, the record wins and the difference becomes a finding.
03
Draft and link
Answers are written to be accurate and sendable, with the evidence linked behind each one so a reviewer can follow it rather than take it on trust.
04
Owner approval
The responsible owner approves every operational fact before it goes anywhere near a customer. This is the step that prevents a sales answer becoming a contractual commitment you cannot meet.
05
Gap list and handover
What is not yet in place is listed with a date and an owner, so you can answer honestly now and show progress at the next review.
What we need from you
- The questionnaire itself, and the deadline you are working to
- Access to whoever can confirm the facts: engineering, IT or security, and the account administrators
- Existing policies, vendor terms and any prior questionnaire answers you have given
- Any commitments already made to this customer in contract or in conversation
What we check before delivery
- No answer is written that the evidence does not support, whatever the deal pressure
- Every factual claim is confirmed by the person responsible for that system
- Planned controls are described as planned, never in the present tense
- A second reviewer reads the pack for anything that reads as a guarantee or a certification
When firms send us this
- An enterprise buyer sent an AI questionnaire mid-procurement
- Sales has been answering AI questions unaided and you want that to stop
- A renewal brought a security review that now includes AI
- You want a reusable answer bank before the next five questionnaires arrive
Questions about customer assurance pack
Can you turn this around in a few days?
Sometimes, where the facts are reachable and the owners are responsive. Tell us the deadline when you ask and we will say honestly whether it is achievable, rather than agreeing and then negotiating later.
What if the honest answer loses us the deal?
Then it was going to be found out later, under worse conditions. In practice a specific, evidenced answer with a dated gap beats a vague reassurance with most serious buyers - they are reading dozens of these and they can tell the difference.
Do we keep the answers?
Yes. The answer bank is yours, and most of it is reusable. That is the main reason this engagement tends to pay for itself by the third questionnaire.
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This engagement
Scope it in fifteen minutes.
Customer Assurance Pack at $1,500–3,000 per engagement, delivered in 1–2 weeks after a complete intake. Scoping costs nothing, and we will say if a smaller engagement would serve you better.